Owner Frequently Asked Questions

• Are you licensed?

  Yes David Craig is a licensed broker Jackie, Glenn and Brianne are licensed agents.

• Can I reach you after hours?

  Abousley we have a 24 hour emergency line, also all of our office phones are connected to our cell phones.

• Can you put the money directly into my account?

  Yes we offer ACH “Direct Deposit” as well as by mail.

• Do I get to see the lease or sign it?

  Yes you may view the lease if you request to, your property manager will execute your lease for you on your behalf.

• Do you sell real estate too?

  We exclusively do property management, but we have wonderful realtors we will refer

• How and when do I get my checks?

  We get our payments out to owners by the 11th of the month either check or ACH.

• How is rent collection handled?

  Tenants can either pay online, mail, or drop off.

• How long of a lease do you sign?

  Typically we do year leases, we can also do 6 month or month to month as well.

• How much security deposit do you charge the tenant?

  Security deposits range from 1 months rent to 2 times the amount this is based on risk and other key factors.

• How soon can you start managing my property?

  We can start managing your rental right away we can get you inputted within a few days.

• What type of properties do you manage?

  We manage all types of properties single family homes, condos, duplexes, comercial, mobile homes

• What type of reports do I get and how often?

  You will receive a monthly statement as well as an end of year statement for taxes. We also provide a full inspection report of your property yearly through appfolio.

• Who holds the tenant security deposit?

  Either owner or MVPM at your request, we do require a reserve amount for repairs and so forth.